Shipping policy

Order Processing
All orders placed with CortexMD are processed within 1–2 business days, excluding weekends and holidays. You'll receive a confirmation email once your order is placed, and another notification when your order has shipped.

Shipping Times & Rates
We offer fast and reliable shipping on all orders.
Shipping cost: Free shipping on all orders over $20 USD. Orders under $20 USD ship for a flat rate of $5.95 USD.
Delivery time: 5–14 business days, depending on your location.
We ship within the United States only. We do not currently ship outside the United States.

Tracking Your Order
Once your order ships, you'll receive a tracking number via email. Please allow 24 hours for the tracking link to update.

Lost or Delayed Orders
If your order hasn't arrived within 7 business days of the expected delivery date, please contact us at support@cortexmd.co and we'll be happy to assist.

Questions about your shipment? Email support@cortexmd.co. Support available Monday–Friday, 9:00 am–5:00 pm EST.